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Conditions of Use

Terms and conditions purchasing:
Returns:You can return games that you have purchased to BoardGameRentals 1 week after purchase for a full refund if the games are returned in a excellent condition and in original packaging. Up to 6 weeks after a game has been purchased we are happy to you to return the game for a 50% refund of the purchase price as long as the game is in good condition - no piece missing, but good used condition. If you want to return a game you are responsible for its return postage and packing.

Please advise us if you wish to return a game. You are responsible for the game until it arrives back at BoardGameRentals. We will refund or credit only once we have recieved the game and determined its condition. Please return games to BoardGameRentals, 84 Happy Valley Road, Owhiro Bay, Wellington 6023, NZ.

Buyers Club Membership 30% discount programme:
This programme provides new games at a permanent discounted prices for the length of the membership. It is to be used by an individual and not by a group. Boardgamerentals reserves the right to cancel Buyers Club Membership if we have evidence that the programme is being abused (3 or more copies of the same game are brought over a short period of time).

This programme is currently only available to Wellington residents and is pick up only.

Terms and conditions rental:

Payment terms and rental rate: We only accept payment by internet bank transfer, cash on delivery or PayPal. If payment is not received with 2 working days of the order being placed then the order will be considered cancelled. For pickup customers the customer needs to email us with times for pickup from the Wellington South Coast - Owhiro Bay region or the Wellington CBD on Manners Street.

The rates for rental depend on the length of the rental period (2 weeks or 6 weeks from date of dispatch until they are required to be returned to us). BoardGameRentals will provide return courier postage for the complete order. Should you rent a range of games with different rental periods BoardGameRentals will only provide one return courier ticket for the complete order. You will need to cover the return courier costs of any different rental periods in excess of the ticket provided.

Returning rented game(s):You will be responsible for returning the game(s) rented on time. That is by the end of the rental period. If you fail to return the game(s) on time, late return charges will apply. The charges are set at 200% of the rental price paid for the 14 days rental for each week (or part of) of late return. BoardGameRentals will provide an address sheet and the necessary courier tickets for the order to be returned in the original packaging.

Ownership:All games rented are property of BoardGameRentals, customers are not allowed to sub-rent the games.

Rental care and lost components:You agree to provide proper care of games and to return all games in same condition as rented, at the end of the rental period. Responsibility of the rental remains with the customer from the time of receipt from courier/ pickup to the time of return. Please be sure all game equipment is accounted for at all times and protected from weather or other events that could damage the game(s).

If some components of the games go missing and can be replaced from the manufacturer you will be charged for these replacements, if required. Due to some manufacturer replacement policies, it may be necessary to replace the entire game should some pieces get lost or damaged. You acknowledge, understands and accept this risk. If you should receive a game where there are pieces missing then please notify us promptly. We have rented 300-400 games over the last 2 years and only 2 pieces have ever gone missing and these were replacable.

Lost or damaged game(s):In the event that the game is lost, stolen, damaged or abandoned during rental, you are responsible for paying the full retail price of an equivalent game. You will be able to keep the game that is damaged. You will not be able to rent any further game until these moneys have been provided.

Non contactable customers:If you do not return the game(s) rented or pay any funds required for lost game(s) / missing components and remains un-contactable, BoardGameRentals reserves the rights to pursue the reclaim of the game(s) / moneys through all avenues of legal means. Any cost that BoardGameRentals incurs during these process will be on charged to the customer.

Terms and conditions general:

All prices include GST.

Low Order fee:
BoardGameRentals charges a lower order fee of $7.50 on any order $10 or under (before postage).

Agreement to Terms and Conditions:By purchasing/renting from our website, you are agreeing to the above terms and conditions. We reserve the right to amend the terms and conditions at our own discretion. We will notify all our account holders by email should we do this. All amendments are effective on the day posted onto the website.